Provider Review
Atlas Score
Scored September 30, 2026 against five published criteria
Patient reviews: Trustpilot 4.1 (5,000+ reviews). Third-party ratings, not verified by us. How they count
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JoinFridays (Fridays Health) is a Miami-based telehealth platform offering testosterone therapy from $129/month (injectable or oral; enclomiphene from $169/month), with labs included. It has one of the largest review samples in this entire directory — over 5,000 Trustpilot reviews — which lends real statistical weight to its 4-star average, even though that also means there's a substantial volume of negative reviews in absolute terms.
The recurring theme worth taking seriously is refund handling. Fridays' terms do publish a refund policy (full refund if a provider finds you ineligible before services begin, a pro-rated refund of unused subscription time on termination, and refunds for verified billing errors). Even so, multiple reviewers report being told by company representatives that no refund policy exists after payment had already been sent, and separately, patients trying to leave a prepaid plan describe the company applying a "penalty rate" calculation that reduces what would otherwise be a straightforward pro-rated refund. BBB complaints corroborate this pattern alongside reports of shipping delays and dosing errors. Get the exact refund terms in writing, specifically for any prepaid plan, before you commit.
| Item | Cost |
|---|---|
| Base plan (injectable or oral) | From $129/month |
| Enclomiphene | From $169/month |
| Labs | Included |
12 months at $129/mo = $1,548, assuming the base plan applies to you. Actual cost may vary based on which specific formulation you're prescribed.
From $129/month for injectable or oral testosterone therapy, and from $169/month for enclomiphene, with labs included.
Fridays' terms do publish a refund policy (full refund if you are medically ineligible before services begin; pro-rated refund of unused subscription time on termination). The concern is reviewers: multiple report being told no refund policy exists after they'd already paid, and some describe reduced pro-rated refunds on prepaid plans. Get exact refund terms in writing before paying, especially for any prepaid option.
It's a real, large-scale telehealth platform with over 5,000 Trustpilot reviews averaging 4.1/5, but BBB complaints and reviewer reports point to real, recurring issues around refunds, shipping delays, and dosing errors.
Availability isn't published as a fixed list — it's determined per clinician evaluation during your intake.
Injectable, oral, or enclomiphene testosterone therapy.
Yes — the broader Fridays Health platform also offers GLP-1 weight-loss medication and other care.
Get the exact refund and cancellation terms in writing first, given multiple reports of reduced or denied refunds on prepaid plans.
Medical disclaimer: This content is for informational purposes only and is not medical advice. Testosterone replacement therapy requires a prescription and physician supervision. Always consult a qualified healthcare professional before starting treatment.