Last updated: October 1, 2026⚠️ Trustpilot removed this company's profile for guideline violations — see Overview
Quick Facts
Care modelFully telehealth
FounderBryan Henry, FNP — family nurse practitioner with an endocrinology specialization, per company materials; we could not verify this. BBB lists Sarah Henry as owner and a 2016 business start, so the 2014 founding year is also unconfirmed
BBB ratingBBB Accredited Business since August 10, 2026, rated A+; 22 complaints in the last three years (12 in the last 12 months)
Refund policy⚠️ All sales final — no returns on prescription products; payment collected before consultation/lab review
Review signal⚠️ Trustpilot has removed PeterMD's profile, saying the business "goes against our guidelines," so its former ~14,000-review sample is no longer visible. A recurring minority of refund complaints has also been reported.
State availabilityAll states + DC except Alabama and Idaho
3.3/5
Atlas Score
Scored September 30, 2026 against five published criteria
Medical safeguards30%4.25Bloodwork before provider review, lab reviews in months 1–6; video or async review
Reputation20%1BBB Accredited A+ (since Aug 2026) with 22 complaints in 3 years; Trustpilot removed its ~14,000-review profile, so no verifiable independent rating; recurring refund complaints
Access & options15%4.548 states + DC; injectable and oral; HCG and enclomiphene
Customer terms10%3.5Terms published (all sales final)
Patient reviews: No verifiable independent rating (Trustpilot profile removed); BBB A+. Third-party ratings, not verified by us. How they count
PeterMD says it was founded in 2014 by Bryan Henry, FNP, a nurse practitioner with an endocrinology specialization (we could not verify this; BBB lists Sarah Henry as owner and a 2016 business start) — notably, day-to-day care is led by an NP rather than an MD or DO, despite the branding. It's built around tiered subscription pricing that rewards longer commitments: $79/month if you commit to 12 months, up to $139/month if you'd rather pay month-to-month, with free shipping across every tier. Coverage is broad — every state plus DC except Alabama and Idaho.
The review picture is a genuine mixed bag worth understanding before you pay. PeterMD once had one of the largest Trustpilot samples in this directory (nearly 14,000 reviews, skewing very positive), but Trustpilot has since removed the company's profile, with a notice that the business "goes against our guidelines and is no longer visible on Trustpilot." PeterMD's homepage still shows a "4.9/5" rating "based on 20k+ reviews" without naming an independent source, and we couldn't verify where that figure comes from. Separately, a recurring minority of complaints — on Trustpilot while the profile was visible, and with the Better Business Bureau — describe real difficulty getting refunds, and the company's own refund policy explains why: all sales are final, prescription products can't be returned, and because you pay before your consultation and lab review, there's limited recourse if you end up not being approved for treatment. BBB now lists PeterMD as an Accredited Business with an A+ rating (accredited August 2026, file opened July 2026), alongside 22 complaints in the last three years.
How It Works
Create an account and complete a health intake questionnaire covering symptoms, medical history, and goals.
Submit bloodwork — your own recent labs, or order through PeterMD's partner lab network.
Provider review — a licensed provider reviews your intake, either via live video consult or an async response within 24–48 hours.
Prescription if approved — injectable testosterone, oral enclomiphene, or an HCG add-on, based on your plan.
Ongoing care — multiple consultations and lab reviews are built into the first six months of therapy.
Pricing: The Full Breakdown
As published on getpetermd.com, verified September 21, 2026.
Item
Cost
12-month plan
$79/month
6-month plan
$109/month
Month-to-month
$139/month
HCG add-on
Additional cost (not separately published)
Because payment is collected before your consultation and lab review, and all sales are final, there is limited recourse if you're ultimately not approved for treatment. Understand this policy fully before paying.
True first-year cost (12-month plan)
Component
Cost
12 months at $79/mo
$948
Year 1 total (medication only)
$948
Lab costs beyond the plan fee aren't clearly broken out separately in company materials — ask for a full written cost estimate, including any lab fees, before enrolling.
What's Included vs. Extra
Included
Medication
Free shipping on all plan tiers
Multiple consultations and lab reviews across the first six months of therapy
Extra
HCG add-on, priced separately
Exact lab costs beyond the plan fee not clearly published
How billing works: Unlike some subscription programs that can be canceled anytime, PeterMD treats TRT as an exception due to the multiple physician consultations and lab reviews built into the first six months. All sales are final, and prescription products cannot be returned once ordered.
Pros
✓Among the lowest published subscription pricing in this directory on the 12-month plan ($79/mo).
✓Broad state coverage — every state plus DC except Alabama and Idaho.
✓Free shipping across all plan tiers.
✓Founder has a specific endocrinology specialization, even though the credential is NP rather than MD/DO.
✓HCG add-on available for patients wanting to preserve fertility/testicular function.
Cons
✕All sales are final — no returns on prescription products, and limited refund recourse if you're not approved after paying, since payment is collected upfront.
✕Care is led by a nurse practitioner (Bryan Henry, FNP), not a physician, despite the "MD" in the brand name.
✕22 BBB complaints in three years (12 in the last 12 months) despite an A+ rating; BBB accreditation is new (August 2026) and the BBB file opened only in July 2026.
✕Trustpilot removed PeterMD's profile for violating its guidelines, and the "4.9/5, 20k+ reviews" rating on PeterMD's homepage doesn't name a verifiable independent source.
✕A recurring minority of complaints — on Trustpilot while its profile was visible, and with the BBB — describe real difficulty getting refunds, including one report of a 30-business-day review window before any resolution.
✕Exact lab costs beyond the monthly plan fee aren't clearly published.
✕Not available in Alabama or Idaho.
State Availability
Every state plus Washington, DC, except Alabama and Idaho.
FAQs
How much does PeterMD cost?
$79/month on a 12-month plan, $109/month on a 6-month plan, or $139/month month-to-month, with free shipping on all tiers.
Is PeterMD run by a doctor?
Care is led by founder Bryan Henry, FNP — a family nurse practitioner with an endocrinology specialization, not a physician (MD/DO), despite the brand name.
Can I get a refund from PeterMD?
Refund options are limited. All sales are final, prescription products can't be returned, and because payment is collected before your consultation and lab review, there's limited recourse if you're ultimately not approved for treatment.
Is PeterMD BBB accredited?
Yes, as of our October 23, 2026 check: BBB lists PeterMD as an Accredited Business (since August 10, 2026) with an A+ rating and 22 complaints in the last three years. Earlier versions of this page reported conflicting B and F grades; that is no longer what BBB shows.
Is PeterMD available in my state?
Yes, in every state plus DC except Alabama and Idaho.
What treatments does PeterMD offer?
Injectable testosterone cypionate, oral enclomiphene, and an optional HCG add-on.
How do I start with PeterMD?
Create an account, complete a health questionnaire, and submit bloodwork — either your own or through PeterMD's partner lab network. A provider reviews your case via video consult or an async response within 24–48 hours.
Before you pay any TRT provider, know what to ask. Our printable TRT Checklist has 11 questions to ask any provider, the baseline and follow-up labs a careful provider should order, and a worksheet for the true first-year cost, which is often very different from the advertised monthly price. It's sent when you join the free Monday briefing: FDA, DEA, FTC, and telehealth changes that affect men's health, one email a week.
Medical disclaimer: This content is for informational purposes only and is not medical advice. Testosterone replacement therapy requires a prescription and physician supervision. Always consult a qualified healthcare professional before starting treatment.